Privacy Policy

Effective Date: July 2025

ClickClimb Studio (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following personal information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Business details (e.g. company name, website)

  • Project-related information

  • Analytics data (e.g. device type, location, browser)

2. How We Collect Your Information

We collect personal data through:

  • Contact or inquiry forms

  • Newsletter sign-up forms

  • Booking forms (e.g. discovery calls)

  • Analytics tools (e.g. Google Analytics)

  • Automation platforms (e.g. Make.com integrations)

3. How We Use Your Information

We use your information to:

  • Respond to inquiries or project requests

  • Communicate during active projects

  • Provide services under your subscription

  • Send updates, support, or service-related information

  • Improve our website performance and user experience (via analytics)

We do not sell or rent your personal data to third parties.

4. Third-Party Services

We may share your data with trusted third-party providers that help us deliver our services:

  • Framer / Squarespace – Website hosting and platform services

  • Google Analytics – Site traffic and usage tracking

  • Mailchimp – Email marketing (with consent)

  • Calendly / Tally / Make.com – Booking, forms, and workflow automation

  • GoCardless / Stripe – Secure payment processing

These services have their own privacy policies and comply with relevant data protection laws.

5. Cookies & Analytics

We use cookies to improve website performance and analyze user behavior. By using our website, you consent to the use of cookies. You may disable cookies through your browser settings.

6. Data Storage & Security

We store data on secure, encrypted platforms. We take reasonable steps to protect personal data from loss, misuse, or unauthorized access. Only authorized personnel have access to this information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or correct the personal data we hold about you

  • Request deletion of your personal data

  • Withdraw consent to email marketing

  • Make a complaint to a privacy regulator

To make a request, please contact us at: [your email address]

8. Data Retention

We retain client information only for as long as necessary to provide services, comply with legal obligations, or for internal record-keeping.

9. International Users

If you are accessing this website from outside Australia, you acknowledge that your data may be transferred to servers located in Australia or other countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated via email or website notice.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, contact:
📧 clickclimbmarketing@gmail.com

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